Privacy Statement

Sense Simulators, located at Alexander Boersstraat 37 2, 1071 KW Amsterdam, The Netherlands, is responsible for processing your personal data as described in this Privacy Statement.

When you visit our website, place an order, subscribe to our newsletter, or interact with us as an interested party, we process your personal data carefully and transparently.

Contact Details:
🌐 www.sense-simulators.com
📞 +31 6 45 08 25 06
✉️ info@sense-simulators.com
KVK: 74226800

Our Commitment to Your Privacy
We value your privacy and are committed to protecting your personal data. This Privacy Statement explains what data we collect, how we use it, how long we retain it, and how we secure it.
We encourage you to read this statement carefully before sharing any data or making use of our services.

1. What Data We Collect
We process the personal data of:Customers placing orders via our webshopNewsletter subscribers and interested partiesParticipants in promotions, surveys, or giveawaysBusiness partners

Personal data may include: your name, address, email, phone number, gender, age, transaction history, preferences, IP address, and quiz or survey responses.

2. How We Collect Your Data
We collect data when you:Visit our website or contact usCreate an account or place an orderParticipate in promotions or surveysAccept cookies on our website

We may also obtain data via analytics tools or third-party integrations (e.g. for website usage insights).

3. Why We Process Your Data
We use your personal data to:
Manage customer relationships and orders
Provide technical support or personalized simulator advice
Send newsletters, updates, and promotions (with consent)
Execute sampling or review campaigns
Meet accounting and legal obligations

4. Cookies
We use cookies for:
Essential website functionality
Analytics and performance improvement
Targeted marketing and user experience personalization
You can manage your cookie preferences when you first visit our site. Full details are available in our Cookie Policy.

5. Legal Grounds for Processing
We process your data based on:

Your consent (e.g. for newsletters or marketing cookies)
Contract performance (e.g. fulfilling orders)
Legal obligations (e.g. financial records)
Legitimate interest (e.g. performance improvement, customer insights)

6. Sharing Your Data
Your data may be shared with:Internal Sense Simulators team members (where relevant)Trusted third-party processors under strict agreementsPartners outside the EU (only with appropriate safeguards)
We do not sell or share your data for unrelated purposes.

7. Data Retention
We keep your data for as long as necessary to fulfil contractual or legal obligations. Data is anonymized or pseudonymized wherever possible.

8. Security
We apply strong technical and organizational measures to safeguard your data against unauthorized access, misuse, or loss.

9. Your Rights
You have the right to:View, correct, or delete your dataWithdraw consent at any timeRequest restriction or data portabilityObject to processing (e.g. direct marketing)File a complaint with the Dutch Data Protection Authority
To exercise your rights, contact us at: info@sense-simulators.com

‍10. Changes to This Privacy Statement

We may update this Privacy Statement periodically. If changes are significant, we’ll notify you.

Version: July 2025.